FAQ

We offer multiple convenient payment methods to suit your preferences. You can pay using Debit Cards, Credit Cards, Tabby (Buy Now, Pay Later), and Crypto Payment options. This flexibility ensures a smooth booking experience, whether you are a resident or a tourist.

Yes, you can rent a car in Dubai. Car rental is a popular and convenient option for tourists and residents in Dubai, as it allows for easy transportation around the city and the surrounding areas. There are several car rental companies in Dubai that offer a wide range of vehicles, from economy cars to luxury cars and sports cars.
To rent a car in Dubai, you will typically need a valid driving license from your home country or an international driving permit (IDP). You will also need to provide a valid passport or Emirates ID, and a valid credit card for payment and security deposit purposes. Some rental companies may have additional requirements, so it’s always a good idea to check the specific terms and conditions of the rental company you choose.
It’s important to note that the driving culture in Dubai can be quite different from other countries, so it’s important to familiarize yourself with the local traffic laws and regulations before driving in Dubai.

The cost to rent a luxury car in Dubai can vary depending on the specific vehicle, the rental company, and the rental duration. However, as of my knowledge cutoff date of May 2023, the starting price for renting a luxury car in Dubai is typically around AED 1,000 to AED 10,000 per day (approximately USD 270 to USD 3000). The cost can be significantly higher for more exclusive or high-performance luxury cars.

The cost to rent a sports car in Dubai can vary depending on the specific vehicle, the rental company, and the rental duration. However, as of my knowledge cutoff date of September 2023, the starting price for renting a sports car in Dubai is typically around AED 1,000 to AED 10,000 per day (approximately USD 270 to USD 3000). The cost can be significantly higher for more exclusive or high-performance sports cars.

Yes, it is possible to rent a sports luxury car in Dubai on an hourly basis. Some car rental companies in Dubai offer hourly rental options, as well as daily, weekly, and monthly rentals. Hourly rentals can be a good option if you only need the car for a short period of time and want to save money on rental fees.

However, it’s worth noting that hourly rental rates for sports luxury cars in Dubai can be more expensive than daily rental rates, as rental companies may charge a premium for the convenience of hourly rentals. Additionally, some rental companies may have minimum rental periods or restrictions on when hourly rentals are available, so it’s always a good idea to check the specific terms and conditions of the rental company you choose.

If you’re interested in renting a sports luxury car on an hourly basis in Dubai, I would recommend researching different rental companies and comparing prices and rental terms to find the best option for your needs.

Yes, it is possible to rent a luxury car in Dubai on a monthly basis. In fact, many car rental companies in Dubai offer long-term rental options, which can be a more cost-effective and convenient option for those who need a car for an extended period of time, such as a month or more.

Monthly rental rates for luxury cars in Dubai can vary depending on the specific vehicle, the rental company, and the rental duration. However, as of my knowledge cutoff date of September 2021, the starting price for renting a luxury car in Dubai on a monthly basis is typically around AED 5,000 to AED 7,000 (approximately USD 1,360 to USD 1,905) per month. The actual price can be higher or lower depending on the make and model of the vehicle, as well as other factors like the rental company and the rental period.

If you’re interested in renting a luxury car in Dubai on a monthly basis, I would recommend researching different rental companies and comparing prices and rental terms to find the best option for your needs. It’s also important to read the terms and conditions carefully, including any fees, insurance coverage, and other important details.

Dubai has a variety of transportation options, and the best mode of transport can depend on a number of factors, such as your destination, travel time, budget, and personal preferences. Here are some of the most popular transportation options in Dubai:

Metro: Dubai has a modern and efficient metro system, which covers many areas of the city and is particularly useful for getting around popular tourist destinations. The metro is affordable, safe, and comfortable, with air conditioning and spacious carriages.
Taxis: Taxis are readily available in Dubai and can be a convenient way to get around, particularly if you’re traveling outside of the metro areas. Taxis are metered and fares are regulated by the government, so you can expect fair pricing.
Buses: Dubai has an extensive bus network, which can be a more affordable option for getting around the city. However, buses can be crowded and may take longer than other transportation options, particularly during peak travel times.
Car rental: Renting a car can be a good option if you prefer the convenience and flexibility of having your own vehicle. However, it’s important to note that driving in Dubai can be challenging, particularly if you’re not used to the local driving culture.
Uber and Careem: Uber and Careem are ride-hailing services that operate in Dubai, providing a convenient and affordable way to get around the city. Both services have English-speaking drivers and fares are typically competitive with taxis.

Ultimately, the best mode of transport in Dubai will depend on your individual needs and preferences. I would recommend considering factors such as your destination, travel time, budget, and personal comfort to help you decide which transportation option is best for you.

When renting a car in Dubai, there are several overheads that you should be aware of. These can include:

Rental fee: This is the basic fee charged by the rental company for the use of the car. The rental fee may vary depending on the type of car, the rental period, and the rental company.Insurance: Most car rental companies in Dubai offer insurance to cover any damage or loss to the car during the rental period. The cost of insurance may vary depending on the type of coverage you choose.
Fuel:You will need to refill the gas tank before returning the car. The cost of fuel will depend on the current price of gasoline and the amount of driving you do.
Salik tolls: Dubai has a toll system called Salik, which charges a fee for using certain roads. If you use these roads during your rental period, you will be charged for the tolls.
Parking fees:If you park your rental car in a paid parking area, you will be responsible for paying the parking fees.
Additional drivers: If you plan to have someone else drive the rental car, you may be charged an additional fee for adding them as a driver.
Traffic fines: If you incur any traffic fines or violations during the rental period, you will be responsible for paying them.

It’s important to factor in these overheads when budgeting for a car rental in Dubai to ensure that you have a complete understanding of the total cost of renting a car. You should also check with the rental company for any additional fees or charges that may apply

The minimum age to rent a car in Dubai is 21 years old. However, some rental car companies may require drivers to be at least 25 years old to rent a car. Additionally, drivers who are 21-24 years old may be subject to additional fees or insurance requirements, as they are considered to be higher risk drivers.

It’s important to check with the rental car company you plan to use to confirm their age requirements and any additional fees or insurance requirements that may apply to younger drivers.

It depends on the car rental company you choose. Some car rental companies in Dubai may charge a fee or commission for booking a car, while others may not.

It’s important to read the terms and conditions carefully before booking a car rental to understand all the fees and charges that may apply. Some car rental companies may charge additional fees for insurance, fuel, additional drivers, and other services.

Additionally, if you book a car rental through a third-party website or travel agency, they may charge a commission or service fee for booking the car on your behalf. Again, it’s important to read the terms and conditions and understand all fees before making a booking.

Overall, the best way to avoid unexpected fees or commissions is to research different car rental companies and compare their rates and terms before making a booking.

It’s possible to rent a car without a credit card in Dubai, but it may be more difficult and may require additional documentation and higher fees. Most car rental companies in Dubai require a credit card to hold a security deposit, which is used to cover any damages to the car or violations of the rental agreement.

If you don’t have a credit card, some car rental companies may accept a debit card or cash deposit as an alternative, but this can vary depending on the company and the rental location. Additionally, renting a car without a credit card may result in higher fees or additional insurance requirements.

It’s important to check with the car rental company you plan to use to confirm their payment policies and any additional requirements for renting a car without a credit card.

In Dubai, most car rental companies allow additional drivers to be added to the rental agreement for an extra fee. However, additional drivers must meet the same age and driving license requirements as the primary driver, and they may be required to provide additional documentation such as a passport or additional identification.

It’s important to note that if an additional driver is not added to the rental agreement and they are involved in an accident, the rental car company’s insurance may not cover the damages, which could leave the primary driver responsible for any costs.

Before adding an additional driver to the rental agreement, it’s important to check with the car rental company to confirm any additional fees or requirements and to ensure that the driver is covered by the rental car company’s insurance.

To rent a car in Dubai, you will need to have a valid driving license that is recognized by the UAE authorities. If you have a new driving license, you may still be able to rent a car in Dubai, but it will depend on the specific requirements of the car rental company.

Some car rental companies in Dubai may require that you hold a driving license for a certain period of time, such as one or two years, before they will rent a car to you. Other rental companies may be willing to rent a car to you with a new driving license, but they may require additional documentation or may charge higher fees.

It’s important to check with the car rental company you plan to use to confirm their requirements for renting a car with a new driving license. Additionally, it’s important to follow all traffic laws and regulations while driving in Dubai, as the penalties for traffic violations can be high.

The minimum age to rent a car in Dubai is 21 years old. However, some car rental companies may require a higher minimum age, such as 25 years old, and may also charge additional fees for drivers under 25. In addition, some car rental companies may have additional requirements, such as a minimum driving experience or a valid driving license from a specific country or region.

It’s important to check the specific requirements and policies of the car rental company you plan to use, as they can vary widely depending on the company and the type of car being rented. Be sure to read the rental agreement carefully and understand the terms and conditions before making a reservation to avoid any surprises or additional fees.

It depends on the car rental company and the platform you use to book the car. Some car rental companies and booking platforms may charge a booking fee or commission, while others do not.

If you book directly with a car rental company, you may not have to pay a booking fee or commission, but there may be other fees, such as insurance or additional driver fees, that you need to consider.

If you book through a third-party booking platform or travel agency, they may charge a commission or service fee for their booking services. However, they may also offer additional benefits, such as discounted rates or bundled packages, that can save you money in the long run.

It’s important to read the terms and conditions of any booking platform or car rental company carefully before making a reservation, and to understand the total cost, including any fees or commissions, before finalizing your booking.

When you rent a car in Dubai, it typically comes with a full tank of fuel, and it’s expected that you return the car with a full tank as well. Some rental companies may offer the option to prepay for a full tank of fuel at the start of the rental period, so you can return the car with an empty tank without having to worry about refueling.

Alternatively, you can choose to refuel the car yourself during the rental period, either at a petrol station near the rental office or elsewhere. If you return the car with less fuel than it had when you picked it up, you will likely be charged a fee to cover the cost of refueling the car to its original level.

It’s important to check the fuel policy of the rental company before making a reservation, so you know what to expect and can plan accordingly. Some rental companies may also offer different fuel options, such as prepaid fuel or fuel packages, so it’s worth asking about these options when you make your reservation.

If you are involved in an accident while driving a rental car in Dubai, there are several steps you should take to ensure your safety and protect yourself and the rental car:

Check for injuries: First and foremost, check yourself and any passengers in the car for injuries. If anyone is injured, seek medical attention right away.

Contact the rental company: Next, contact the rental company to report the accident and get instructions on what to do next. They will guide you through the process of reporting the accident to the authorities and filing an insurance claim.

Report the accident to the police: In Dubai, it’s mandatory to report any accidents to the police. Call 999 to report the accident and request an officer to come to the scene. They will document the accident and provide you with a police report, which you will need to file an insurance claim.

Exchange information: Get the contact and insurance information of the other driver(s) involved in the accident, as well as any witnesses. Take photos of the damage to the rental car and any other vehicles involved in the accident.

Follow the rental company’s instructions: The rental company will give you instructions on what to do next, which may include taking the car to a specific repair shop or returning it to the rental office.

It’s important to note that you may be responsible for any damage to the rental car, even if the accident was not your fault. Be sure to review your rental agreement and insurance policy to understand your liability and any insurance coverage that may apply.

No, Salik charges are not included in the rental fee. Salik is Dubai’s electronic toll system, and any tolls incurred during your rental period will be calculated separately. At the time of vehicle return, you’ll be required to settle the total Salik amount based on usage.

We deliver every vehicle with a full tank of fuel to ensure you start your journey without delay. We kindly ask that you return the car with a full tank as well. If the tank is not full upon return, we will charge a fuel fee based on the amount used. This policy helps maintain fairness and transparency for all customers.

Parking charges are the responsibility of the customer. Whether you’re using public parking zones, valet services, or private lots, any fees incurred during your rental period must be paid directly by you.

No, there are no hidden or additional charges beyond the agreed rental cost. We pride ourselves on transparent pricing. All applicable fees, such as Salik, fuel, and optional services, are clearly communicated at the time of booking.

Smoking is strictly prohibited inside all Silverstone rental vehicles. This policy helps us maintain a clean, hygienic, and comfortable environment for all customers. Any violation may result in cleaning fees or penalties.

Yes, you can extend your rental period. However, we require prior notice to confirm availability and process the extension. You’ll need to complete the booking steps for the additional days, and we recommend doing this as early as possible to avoid last-minute issues.

If the vehicle is damaged, your first priority should be to report the incident in compliance with our rental policy. Once the report is filed, our team will assist you with insurance procedures, documentation, and any necessary repairs. We’re here to support you throughout the process.

Yes, we offer 24/7 roadside assistance for all rental vehicles. Whether you experience a flat tire, battery issue, or mechanical breakdown, our support team is just a call away to ensure your safety and minimize disruption to your journey.

Absolutely. In addition to our luxury fleet, we offer a range of budget-friendly vehicles suitable for daily use and short-term rentals. Popular affordable models include:

• Nissan Sunny


• Kia Pegas


• Toyota Yaris


• MG 5


• Hyundai Accent.

These options are ideal for city driving, errands, or economical travel.

Yes. We offer a 1-hour grace period for late returns. If you exceed this window, a full-day rental charge will apply. We recommend informing us in advance if you anticipate delays to avoid additional fees.

All Silverstone rentals come with full insurance coverage, including third-party liability and damage protection. This ensures peace of mind for our customers and helps manage unforeseen incidents during the rental period.

If you receive a traffic fine, please notify us immediately. We will verify the violation and guide you through the payment process. Fines are typically charged to the customer and may be deducted from the deposit or settled separately.

You can cancel your booking at any time by contacting our team. However, if the assigned driver has already reached your location and you choose to cancel, a cancellation fee of AED 150 will apply. This covers operational costs and driver time.

All our vehicles are maintained in excellent condition. Each car is professionally cleaned, sanitized, and inspected before delivery to ensure a safe and comfortable experience. We take pride in offering hygienic, well-maintained vehicles across our fleet.

Yes, you can rent a car using a debit card. In such cases, additional verification may be required, and certain vehicle categories may have restrictions. Our team will guide you through the process to ensure a smooth transaction.

Our daily mileage limits are:

• Luxury cars: 300 km/day


• Sports and supercars: 250 km/day.

Exceeding these limits may result in additional charges. We recommend reviewing your travel plans to choose the right vehicle and package.

We are located in Al Jadaf, Dubai. Our central location allows for convenient pickup and delivery across the city and nearby areas.

Yes. We accept last-minute bookings based on vehicle availability. Whether it’s a spontaneous trip or an urgent need, our team will do their best to accommodate your request.

To pre-book a car, simply visit our website or call us at [Phone Number]. Our team will assist you in selecting the right vehicle, confirming availability, and completing the booking process.

To modify your reservation, call us at [Phone Number]. We’ll help you update your booking details, change vehicle type, adjust dates, or revise delivery locations as needed.

Delivery charges depend on your location. We offer free delivery within select zones and charge a nominal fee for extended areas. Please confirm delivery costs during booking.

Here’s a quick overview:

• Choose your preferred vehicle


• Submit required documents


• Confirm booking and payment


• Receive the vehicle at your chosen location


• Enjoy your rental period


• Return the vehicle or request pickup

We offer both deposit and non-deposit options:

• Deposit cars: Require a refundable deposit, returned within 30 days


• Non-deposit cars: Require a minimum non-refundable charge This flexibility allows you to choose based on your budget and preferences.

Deposits are refunded within 30 days after the rental ends, subject to inspection and clearance of any fines or charges.

Yes. We offer airport chauffeur service and luxury car rentals for airport pickups and drop-offs. Whether you need a stylish arrival or a comfortable ride to your hotel, we’ve got you covered.

Yes. Our professional chauffeur service is available for airport transfers, business travel, weddings, and VIP events. All drivers are trained, licensed, and committed to delivering a premium experience.

We offer a wide range of vehicles, including:

• Sports cars


• Convertibles


• 7-seater SUVs


• Luxury sedans

Economy models Our fleet is designed to meet every need, from solo travelers to large families and corporate groups.

Yes. You can request a different drop-off location after your trip. Additional charges may apply depending on the distance and timing. Please inform us in advance to arrange a smooth transition